Overview
The UK GLOBAL Level 2 Diploma in Business and Management is designed to provide learners with a solid understanding of the business environment, administrative procedures, customer care, policies, and knowledge necessary for success in business and management roles. This program assumes no prior knowledge of business, management, or administrative skills, making it comprehensive in covering the business environment, management skills, financial operations, customer care skills, and communication skills. The units are designed to equip learners with the knowledge required to excel in their work and advance their careers in administration and management.
Learning Objectives Upon completing the qualification, learners will:
- Understand the effectiveness of teamwork within the organization.
- Grasp performance within the business environment.
- Recognize the importance of financial management.
- Understand management analysis for the business environment.
- Comprehend the principles of providing excellent customer service.
- Understand organizational policies for addressing customer requirements.
- Grasp various methods of communication.
- Understand techniques for disseminating information within the organization.
- Understand customer needs and desires in a new business.
- Comprehend how to market products or services in business.
- Know how to sell products and services.
Structure
The course’s overall structure is based on four modules covering various topics related to learning outcomes. Learners will participate in lectures and workshops to introduce the subject matter. Successful completion of four units, resulting in 40 credits, is required to receive the Diploma.
Entry Requirements
UK GLOBAL does not specify entry requirements for this qualification. Applicants will need to demonstrate their prior learning and skills to be eligible for this qualification.
Assessment To pass a unit, a learner must meet all assessment criteria to achieve learning outcomes. Assessment methods include Multiple Choice Questions (MCQs) or short questions. All learning outcomes must be assessed through assignments appropriate for evaluating knowledge, understanding, and skills. Valid, sufficient, and authentic evidence must support all assessment criteria. A minimum mark of 40% is necessary for a unit to be passed and for credits to be awarded. This pass mark applies to all units contributing to the Diploma. Once a unit pass mark is agreed upon and credit is awarded, the student may not be reassessed in that unit.
Fees Information
Learner(s) can study this qualification directly with UK GLOBAL through its virtual learning environment or via recognized centers. Recognized centers are training providers, employers, colleges, or universities recognized by UK GLOBAL to deliver this qualification.
Study Directly with UK GLOBAL – Online through the virtual learning environment UK & International Students Fees: £700.00 (£175.00/unit)
Study with UK GLOBAL Recognized Centers In this case, you only need to pay the registration fee to UK GLOBAL. However, your study center will charge a course tuition fee. Please refer to our fees page for the latest information.
Support and Training
Qualification Specification The qualification specification contains all elements and requirements related to the qualification, benefiting students, centers, and center staff.
Training for Center Staff
Book your training today and achieve a recognized qualification in assessment and internal quality assurance. The following courses are available for individuals seeking to become assessors & IQA/IV.
Assessor
- Level 3 Award in Understanding the Principles and Practices of Assessment
- Level 3 Award in Assessing Competence in the Work Environment
- Level 3 Award in Assessing Vocational Achievement
- Level 3 Certificate in Assessing Vocational Achievement
Internal Quality Assurance/Internal Verifier
- Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice
- Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice
Please contact us if you would like to book your training and achieve a recognized qualification in assessment and internal quality assurance.
Career Development
This qualification offers career progression and excellent support for learners, including:
- Positive, constructive, and helpful advice
- Practicality
- Realistic aims and outcomes
- Impartial and Client-Centered guidance
- Progression to Level 3 Diploma in Business Innovation and Entrepreneurship
Learners will have the opportunity to progress into various careers, including:
- Office Manager
- Administrative Officer
- Receptionist
- Customer Service Officer
University Pathways
The Level 2 Diploma in Business and Management is an equivalent qualification to GCSE, O Level, or an overseas Secondary School Certificate.
The Level 2 Diploma in Business and Management is a recognized qualification for entry into the UK GLOBAL Level 3 Diploma in Business Innovation and Entrepreneurship. The Level 3 Diploma in Business Innovation and Entrepreneurship is recognized on the Regulated Qualifications Framework through the awarding body ‘Qualifi Ltd,’ with accreditation number 603/1051/0.
